Returns & Exchanges
At Live Love Locks, we want you to be completely satisfied with your beauty experience. If your purchase isn't a perfect match, we offer a 30-day window for returns on unopened and unused products.
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.
Prepare Your Package
Securely pack your items in their original packaging, ensuring all safety seals remain intact and the RMA number is clearly marked on the exterior.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of receiving your authorization.
Receive Your Refund
Once our quality control team inspects and approves your return, a full refund will be processed to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing